I recently became acquainted with the work of Sector Three Services (S3S), which provides “sustainable nonprofit IT solutions.” S3S has only been around for about a year, but in that short time is gaining momentum both in number of clients served and in the benefit it provides to those clients. Continue Reading
Rituals play an important part in business life. They help to create a sense of normalcy, get into a groove, solve problems, stay healthy, etc. But rituals can also be counterproductive and destructive. Continue Reading
Google continues to make news (and associated commentary). Many are concerned about the vast amount of user-related data collected by Google, what Google does with the data, and how it plans to use that data to manipulate user behavior and interests. Will the comments made by Google CEO Eric Schmidt increase the groundswell of demand for regulation? Continue Reading
A friend, Tom Loarie, is Chairman and CEO at Mercator MedSystems in San Leandro, California. The company made news in late September with its presentation of a “novel therapy designed to treat drug-resistant hypertension” at the Transcatheter Cardiovascular Therapeutics (TCT) 2010 Conference in Washington, DC. You can read the full press release on the AlphaTrade Finance website Continue Reading
I recently worked with my friend Chris Pelicano to develop the Building Society Through Business™ brand. The purpose of the brand is to provide a clear visual representation of our commitment to build society through principled and disciplined business action. Continue Reading
The poor economy has prompted many companies to reevaluate their customer focus. In some cases, companies have had to reassess what customer service means to both themselves and to their customers. Continue Reading