As We Age, What Do We Learn? February 21, 2013, by Peter Mirus in Marketing, Coaching

Both as organizations and individuals, it is assumed that we will learn as we age. But do we? Are we rigorous about learning from the past? Do we take the time to catalogue and make sense of our successes and failures? Continue Reading

Success Demands That Market Knowledge Be Transformative February 02, 2013, by Peter Mirus in Marketing

To create sustainable business growth, a company needs to learn the landscape and then engineer the vehicles needed to navigate the terrain. Effective marketing strategy is directed at integrating market knowledge and expertise with people, process, and tools—creating an effective and timely response to the challenges and opportunities in the market. Market knowledge needs to be transformative, or else you will remain stuck in place. Continue Reading

Creating Marketing Success at Professional Services Firms Begins with Team Composition, Development January 02, 2013, by Peter Mirus in Branding, Marketing

In professional services you are marketing yourself. Firms that understand the nature of professional service marketing also understand that each encounter with the client is a marketing event—not just a marketing opportunity (where marketing may or may not take place) but an actual event where marketing activity occurs whether or not it rises to the level of consciousness. Continue Reading

Fear and Information Technology Implementation January 02, 2013, by Peter Mirus in Internal Communications, Other

Fear plays a major role in frustrating implementation of new information technology solutions. Often this fear is referred to as “change resistance,” but executive teams and information technology leaders must be careful to examine the cause of that resistance—to accept and come to grips with fears and associated emotional needs. Continue Reading

Predicting Success in Branding August 27, 2012, by Peter Mirus in Branding

A brand is only as good as what you put behind it. As a result of conducting a brand strategy process, your people and/or your product might need to change in order to produce the desired business outcomes. Hence, it is prudent to assume that every brand strategy process is to some degree an organizational change process. Continue Reading